Transpack Moving Services — Client of the First Hour

Before moving to Reedge, the Transpack team relied on multiple tools to manage daily operations. Sales, planning, groupage and customer communication were handled across different - and often non-specialized - systems.

With Reedge, Transpack now works from one single source of truth. All essential processes, data and insights are centralized in the Reedge Move Management Platform, creating clarity, consistency and control across the organization.

As an agent coordinating international moves and working with origin and destination partners worldwide, Transpack needed a move management system that could scale with the size and complexity of their business - without unnecessary overhead.

Thanks to Reedge’s modular approach, Transpack found the perfect fit with a Reedge Essentials Small subscription. The platform supports exactly what their sales staff and coordinators need on a daily basis:

• Following up on leads and quickly creating accurate quotations
• Scheduling surveys with external surveyors
• And planning international moves with partner agents

Using the Reedge Scheduler and Work Ticket system, Transpack can easily propose work to partner agents and coordinate moves efficiently across borders.

For years, Transpack has relied on Reedge as the foundation of its daily operations. While adopting a new system always requires some adjustment, embedding Reedge into existing workflows proved to be smooth and straightforward.

“Reedge is fast and intuitive. Features like Smart Quotations allow us to send proposals much quicker than before, and the flexibility of the platform enables us to adapt easily to every client request,” says Michael van den Heuvel, Sales Representative at Transpack.

With Reedge, Transpack combines speed and flexibility - exactly what’s needed to coordinate international moves efficiently and respond quickly to client needs.