Terms of Use – Reedge

1. About Reedge

Reedge B.V. ("Reedge", "we", "us") is a company incorporated under Dutch law, providing a cloud-based move management software platform for professional and business users.

Contact details
Reedge B.V.
Reflectiestraat 2
2631 RV Nootdorp


Phone: +31 850 659 995
Email: info@reedgeapp.com

2. Acceptance of the Terms

By creating an account, accessing or using the Service, you confirm that you have read, understood and accepted these Terms. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

3. Use of the Service

3.1 Business use

The Service is intended for professional and business use, with the exception of private individuals who access the Reedge Customer Portal solely as end users of Reedge clients and not as direct customers of Reedge.

3.2 Licence

Subject to compliance with these Terms, Reedge grants you a limited, non‑exclusive, non‑transferable and revocable licence to access and use the Service for your internal business operations.

3.3 Restrictions

You may not:

  • copy, modify, reverse engineer or decompile the Service;
  • use the Service for unlawful, misleading or fraudulent purposes;
  • interfere with or disrupt the integrity or performance of the Service;
  • attempt to gain unauthorised access to systems or data;
  • use automated tools, scraping or excessive requests without prior written consent.

4. Accounts and access

4.1 Account registration

To use the Service, an account must be created. During account creation, we process the following personal data:

  • first and last name
  • email address
  • role or function within the organisation
  • phone number (optional)

You are responsible for ensuring that account information is accurate and kept up to date.

4.2 Security

You are responsible for maintaining the confidentiality of login credentials and for all activities performed under your account. You must notify Reedge without delay of any unauthorised use or suspected security incident.

5. Privacy and data protection

Reedge processes personal data in accordance with applicable data protection laws, including the GDPR.

Further information on how we collect, use and protect personal data can be found in our Privacy Policy, available at: https://reedgeapp.com/privacy-policy.

6. Fees and subscriptions

Unless otherwise agreed in writing, access to certain features of the Service are subject to subscription fees. Pricing, billing cycles and payment terms will be agreed separately or presented at the time of subscription. More information about the Reedge subscriptions can be found on the Pricing page.

Reedge reserves the right to modify pricing with reasonable prior notice.

7. Availability and maintenance

Reedge strives to ensure continuous availability of the Service. However, limited interruptions may occur in connection with maintenance, updates or external factors. Where reasonably possible, we will provide advance notice of planned maintenance.

8. Intellectual property

All intellectual property rights in and to the Service, including software, documentation, trademarks and logos, are owned by or licensed to Reedge.

Nothing in these Terms transfers any intellectual property rights to you, except for the limited licence expressly granted.

9. Termination

9.1 Termination by Reedge

Reedge may suspend or terminate access to the Service if you materially breach these Terms.

Where reasonably possible, Reedge will provide written notice of the breach and allow a reasonable period to remedy the breach before termination, unless immediate action is required due to legal, security or operational risks.

9.2 Termination by user

You may terminate your use of the Service at any time by discontinuing use and. Subscriptions can only be canceled in accordance with agreed terms.

10. Force majeure

Reedge shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, acts of government, strikes, power or internet outages, cyber incidents, or failures of third‑party service providers.

If a force majeure situation continues for an extended period, both parties will act reasonably to minimise impact and, where appropriate, discuss possible solutions.

11. Disclaimer of warranties

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Reedge disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non‑infringement.

12. Limitation of liability

To the extent permitted by law, Reedge shall not be liable for indirect, incidental, consequential or special damages, including loss of profit, revenue, data or business opportunities.

Reedge’s total liability arising out of or in connection with the Service shall be limited to the fees paid by you for the Service in the twelve (12) months preceding the event giving rise to the claim.

13. Changes to the Terms

Reedge may update these Terms from time to time. The most recent version will always be available on our website.

Material changes will be communicated to users in a reasonable manner.

14. Governing law and jurisdiction

These Terms are governed by Dutch law. Any disputes shall be submitted exclusively to the competent courts in the Netherlands.

15. Contact

If you have questions about these Terms, please contact us using the contact details listed above.