Give customers the best experience with their Customer Portal
For your clients, moving homes often is a stressful period. They have a lot to arrange and most of them aren’t that familiar with moving. Communications such as providing them with the right information, answering their questions and contacting them to make them feel at ease are therefore of the essence.
With Reedge, you can give your clients a customer portal that provides them with an overview of their move, status updates and an easy way of contacting your company even early on in the sales process. The Reedge Customer Portal offers a secure web portal with an ever-present presence for client communication and self-service.
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Stay ahead of questions
In move coordination, a lot of time is usually spent answering customers’ questions regarding their move planning and progress. In Reedge, you can publish important information straight into your client's digital environment. Your client will immediately receive an email notification that new information is awaiting them in their Customer Portal!
Keep customers informed
Move management is all about communication. When documents are uploaded or something changes, all it takes is sending out a notification to let your customers know. Spend less time communicating and more time servicing!
Share and receive information
Not only does the Reedge Customer Portal allow you to keep your customers perfectly up-to-date on their move, it also enables them to easily share important documents and information with you in just a few clicks!