Reedge also includes a CRM functionality to help you efficiently and successfully manage all customer relationships and interactions with existing and potential clients. This means that all the important customer data is stored in one place for your moving company. The Reedge platform has been developed in such a way that it is easy to manage for users and customers.Request a free demo
With the potential of so much data available in one system, we’ve made accessibility of information an important design principle. Whenever you’re in need of specific information, just hit the search bar and it will instantly return every piece of information related to your query.
One of the most common pitfalls for moving and relocation management software is allowing the creation of duplicate customer files and data. Reedge Smart Search puts an immediate, user-friendly end to that. The Smart Search bar at the top of your screen allows you to quickly search for anything related to your customers and assignments. And the way Reedge has been set up, you always search first before you create a user. Convenient and saving you the trouble of double data!
Reedge enables you to quickly create a customer file for your sales team to manage. Assign a status to leads, get notified when it’s time to follow up on an inquiry and see whether or not a quote has been issued or accepted. Glance at your Reedge Dashboard for a quick overview of all your leads and the leads that require attention.
Reedge always links orders to the customer or, if no customer is known yet, to partners. As a result, you always have an overview of which assignments are ongoing within a certain customer file or with certain agent.
You can easily add new partners or customers and all their associated information.
Reedge provides a clear overview of your client's relocation with a two-layer system. The two-layer system makes it easy to manage the entire moving process since all the relocation information and communication is stored in one place.
The first layer is the customer file, this contains personal details (name, contact details, date of birth, customer number).
The second layer is the move assignment, you can directly access this in the customer or agent file. In the assignment you can find the ordered services, quotations, planning, survey data, finances and more.